personalized travel
For us, a personalized journey starts before choosing hotels, flights or experiences. It starts by understanding who is travelling.
The moment, the profile, the preferences, the pace, what has worked on other journeys and what you would like to live on the next one.
From there, our team combines repertoire, curation and planning to turn wishes into a journey that makes sense as a whole.
To personalize for real, we need to get to know you.
We talk about destinations, experiences, hotels you have loved — and the ones you have not —, your way of travelling, your family's rhythm, priorities and wishes.
The more context we have, the better the choices we can make together.
With that understanding, we start building the journey.
Our team researches and combines destinations, flights, hotels, logistics and experiences, always looking at the journey as a whole, not at isolated bookings.
This is where curation comes in: among so many possibilities, knowing which ones really make sense for you.
With the plan settled, we take care of the bookings and of the details along the way.
Depending on the journey, that can include flights, hotels, transfers, car rental, travel insurance, guides, experiences, restaurants and any other services needed.
You follow the proposals and approve the quotes on our platform.
On journeys that include a personalized itinerary, we organize the plan day by day, considering logistics, the travellers' profile and the family's interests.
Bookings, vouchers, contacts and important information are all gathered on the Original Miles platform, so you can carry the journey in your pocket.
Our work does not end when the journey begins.
Along the way, our team remains a point of support whenever it is needed.
And when you come back, something important stays: we have learned more about your way of travelling.
Every journey helps us take even better care of the next one.
You can count on Original Miles to plan one specific journey, through Original Trip, or build a continuous relationship with our team through Original Plan.
With Original Plan there is something especially valuable: time to know you better and better, to think beyond the next trip and to help turn wishes into a calendar of experiences across the year.
let's talk
You don't need to arrive with everything decided. It can be a destination, a date, a loose idea — or simply the wish to travel.
Tell us. From there, we think it through together.
Our team replies Monday to Friday, 9am to 6pm.